FREQUENTLY ASKED QUESTIONS
What is Your Refund Policy for Digital Products?
All sales are final for all digital products (ebooks, planners, online courses, etc. that are accessed electronically) due to the nature of downloadable files and your irrevocable access to them once they've been delivered to you.
If you're not sure if a digital product would be a good fit for you, reach out to me; send me an email (firstname.lastname@example.org) and ask all the questions you'd like. Also refer to my blog posts to understand who I am, what I offer, and why.
What is Your Return Policy for Digital Products?
There are no returns or exchanges on any digital product.
What is Your Refund/Return Policy for Physical Products?
If you are not satisfied with your product, you have 30 days from delivery of your product to request a refund. We do not accept returns or exchanges. Instead of returning your item, contact us for a full refund.
To request a refund:
Within 30 days of delivery of your product, send an email to email@example.com with a picture of the product attached, and a detailed description of the problem. Reference your order number in your email. You will receive a 100% refund for the product. Donate your product to a local charity or recycle it.
What is your Shipping Policy?
Your products will ship within two days business days of your order. It may take up to two weeks to reach your doorstep. Check the product's description for an estimated delivery time.
Digital products are delivered via email as .pdf files and are not shipped to the customer. We do not offer printed ebooks.
How Do I Access My Digital Product?
After your purchase has been confirmed, you will be able to immediately download your digital product from the checkout page. You will also receive an email from The Anointed Bar with a link to your product download page.
How Do I Print My Ebooks?
You can print your ebook on your home printer, or you can have your ebook printed at a copy/print shop. These ebooks are actionable and they also are lengthy. Print only the pages you need when you need them.
Can I Cancel or Change My Order?
No, orders cannot be cancelled or changed after they have been confirmed. Please carefully review your order before confirming and authorizing payment.